WOW I received my order and I'm impressed with the quick service, packaging, and canvas prints. Thank you so much!
Denden, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | came out better than expected you did a wonderful job,the picture came out better than expected thank you
Sylvannus Stoney, Iqaluit | No instructions I am so happy with the 3 picture frames I ordered. I was a little leery because I measured myself and ordered online so I wasn’t sure if everything would work out OK but it was excellent! The only thing that I found was it did not include instructions on how to use all the mounting brackets that it came with and how to properly attach it to the picture frame.
Heidi, |